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Frequently Asked Questions

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Business Hours

Blakeway Worldwide Panoramas is open Monday - Friday, 8:00 AM - 5:00 PM CST.

Contact Information

Blakeway Worldwide Panoramas
5451 Smetana Drive
Minnetonka, MN 55343 U.S.A.
Toll Free: 1-800-334-7266
Local: 952-941-9797
Fax: 952-941-9798

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Product Information

All of our panoramic fine art prints measure 13½ x 40 inches. We use Grade A, pH neutral, heavy art stock.

Pebble Beach - Unframed Panoramic Print

Unframed Print

$29.95 each

Set of any four only $26.95 each (discount applied at checkout)

Pebble Beach - Standard Frame

Standard Frame

$99.95 each

Set of any four only $89.96 each (discount applied at checkout)

Standard Frame Description: The print is mounted and backed with foam core to prevent future warping from atmospheric and seasonal changes. The frame measures ⅞ inches out from the wall and is ⅜ inches wide with a rounded profile (front). Standard Frames are available for licensed and non-licensed panoramas.

Pebble Beach - Select Frame

Select Frame

$149.95 each

Set of any four only $134.95 each (discount applied at checkout)

Select Frame Description: The print is mounted and backed with foam core to prevent future warping from atmospheric and seasonal changes in a high quality black frame and covered with tempered glass. Outside dimensions are 15½ x 42 inches. The frame measures ¾ inches out from the wall and is 1¼ inches wide with a flat profile (front). Atop the panoramic print is a single mat in an appropriate color. Select Frames are available for licensed and non-licensed panoramas.

Pebble Beach - Deluxe Frame

Deluxe Frame

$199.95 each

Set of any four only $179.95 each (discount applied at checkout)

Deluxe Frame Description: The print is mounted and backed with foam core to prevent future warping from atmospheric and seasonal changes in a high quality black frame and covered with tempered glass. Outside dimensions are 18 x 44 inches. The frame measures ⅞ inches out from the wall and is 1¼ inches wide with a custom sculpted profile (front). Two mats in appropriate colors make the Deluxe Frame option really stand out in any setting. Deluxe Frames are available for licensed and non-licensed panoramas.

Ordering

How do I place an order?

Orders may be placed online via our website at www.panoramas.com. Purchases may also be completed by calling us toll free at 1-800-334-7266, Monday - Friday, 8:00 AM - 5:00 PM CST.

What payment methods do you accept?

On our website we accept all major credit cards, including Visa, Mastercard, American Express and Discover.

Can I cancel my order?

To cancel an order that has not yet shipped, please contact us toll free at 1-800-334-7266. We are unable to cancel orders that have already been shipped. In this case, please contact us for other options, such as processing a return.

How can I find what products are available?

Browsing our online store is the easiest way to see what panoramas are available. The navigation menu at the top of each page lists our product categories further defined by location, team, or venue name. Alternatively, you may use the search function to find specific offerings by name, sport or SKU. If you have difficulty locating items you wish you purchase, please contact us toll free at 1-800-334-7266.

Shipping & Delivery

We pride ourselves on the speed we ship orders out! There is nothing worse than waiting weeks for delivery - we consistently get orders out the same day we receive them. If you are within the continental U.S., you should have your prints within about a week - often they arrive sooner.

NHL panoramas can be shipped within the U.S. and to Canada. Unfortunately, NFL, collegiate and NASCAR panoramas cannot be shipped outside of the United States. This is a licensing issue we are contractually bound to.

How can I track my order?

As soon as your order has been processed, we'll send you a confirmation email including your tracking number.

What will the shipping fees be?

Shipping fees vary based on the quantity and type of frame selected for your order. Our website provides a shipping cost estimate prior to placing your order.

Do you ship internationally?

We can ship unframed prints to most countries internationally. Due to shipping fees, we are unable to ship framed products outside the United States at this time. If you would like to frame your unframed print outside the U.S., we suggest visiting a local frame shop to do so as this will be significantly less expensive than shipping fees.

What are the international duties and taxes?

You may be required to pay duties and taxes to claim your package. This depends on the laws and regulations of your local postal system. We encourage you to contact your local postal office or customs bureau to provide you with additional information on this specific to your country.

Why can't you ship to my country?

We are unable to ship certain products outside of the United States. NHL panoramas may only be shipped outside the U.S. to Canada. NFL, collegiate and NASCAR panoramas are unable to be shipped outside the U.S. at this time. This is a licensing issue that we are contractually bound to.

Returns

If for any reason you are not completely satisfied with your purchase, you may return it for a free replacement or a full refund for the price of the product within 30 days of purchase. We are unable to refund shipping charges.

To start our returns process, please call us toll free at 1-800-334-7266.

Frame Upgrades

If you purchased an unframed print and would like to upgrade it to a Standard Frame, Select Frame or Deluxe Frame, please return the print to us at:

Blakeway Worldwide Panoramas
5451 Smetana Drive
Minnetonka, MN 55343

Standard Frame Upgrade: The cost to upgrade from an unframed print to the Standard Frame is only $79.00, including shipping the frame to your U.S. address (if in Minnesota, please contact us for the total with sales tax).

Select Frame Upgrade: The cost to upgrade from an unframed print to the Select Frame is only $135.00, including shipping of the frame to your U.S. address (if in Minnesota, please contact us for the total with sales tax).

Deluxe Frame Upgrade: The cost to upgrade from an unframed print to the Deluxe Frame is only $184.00, including shipping of the frame to your U.S. address (if in Minnesota, please contact us for the total with sales tax).

Unfortunately, we cannot send an empty frame without a print. This service is only offered within the United States. If you are outside the U.S., we suggest visiting a local frame shop to have your panorama framed.

Additional Instructions

Please include your name, address, daytime telephone number, and email address inside the shipping tube with your unframed print in case we need to contact you. You may also include a personal check, or for faster service, we take all four major credit cards. Please let us know if you would like us to call you for your credit card information. Please don't forget to seal the tube well prior to shipping.

Please call us if you have any questions.
Toll Free: 1-800-334-7266
Local: 952-941-9797

Gift Certificates

To purchase a Gift Certificate, please call us toll free at 1-800-334-7266.

Image Use

All images © Blakeway Worldwide Panoramas, Inc., Minneapolis, MN U.S.A.
Use and/or distribution of all or any part of an image is strictly prohibited. Please abide by international copyright law and obtain written permission.

To obtain written permission, contact chris@panoramas.com or via the details below. Please include as many details as you can about the project. The fee is based on the use. Every detail is important so be as descriptive as possible.

Please ask for Chris
Blakeway Worldwide Panoramas
5451 Smetana Drive
Minnetonka, MN 55343
Toll Free: 1-800-334-7266
Local: 952-941-9797
chris@panoramas.com

Custom Prints

We can print our images almost any size desired. Licensed images of NFL, NHL, NASCAR, college sports, etc. are much more complicated as they require permission from their governing agencies.

Our use of large format panoramic equipment provides exceptional quality enlargements. Galleries often refer to these prints as a giclee ("zhee-klay"). Translated from French, giclee means "squirt", as in inkjet print. The cost to do this is considerably more expensive due to the labor and materials involved in setting up for a single print.

We normally print many thousands of our published prints at one time making it much more efficient. Our images are typically photographed in approximately a 4:1 ratio, so the proportions need to remain 4:1, unless you are willing to crop some of the image from the left and/or right. For example, if you would like the print four feet wide, it would therefore be 1 foot high. This is referring to the image size only, and does not include a white border or the text that our line of published prints has. In other words, custom prints can be printed with the image all the way to the edge of the paper.

Cost Example: A print 60 inches by 15 inches would cost $225.00. The cost to frame such an item this large can be very expensive. It is not cost effective to ship a framed custom print, so we suggest to research this cost with a local framer.

Custom prints will need to be covered with glass or plexiglass to protect them from fingerprints. We also have the capability to print very large on commercial wallpaper. Please contact us for a price, as each job is unique.

Please ask for Chris
Blakeway Worldwide Panoramas
5451 Smetana Drive
Minnetonka, MN 55343
Toll Free: 1-800-334-7266
Local: 952-941-9797
chris@panoramas.com

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